WorkCover Queensland is a customer focused insurer and aims for insurance excellence. Despite it being mandatory for all Queensland employers to hold a WorkCover accident insurance policy (unless employers hold a self-insurance licence), WorkCover is committed to providing a customer experience and value propositions that are equal to or better than commercial insurers. 

• Fact sheets
• Telephone support, advice, information and referral
• Online publications and forms
• Self assessment tools
• Online tools and resources